City taxes. Facility fees. Service charges. Here is every fee Booking.com adds after showing you a "low" price — and how to avoid every single one.
Book With No Hidden Fees →When you search for a hotel on Booking.com, the price you see is almost never the price you pay. The platform has built a system of add-on fees that appear only at checkout — after you have already compared options and selected your preferred room. Consumer groups across Europe call this "drip pricing." Booking.com is now facing an €8 billion class action lawsuit from 15,000 hotels and 130,000 consumers as a result.
| Fee Type | When It Appears | Typical Amount |
|---|---|---|
| City / Tourist Tax | Checkout or at property | €1–€15 per person/night |
| Facility / Resort Fee | Checkout or check-in | €15–€65 per night |
| Service Charge | Checkout stage | 5–15% of room rate |
| Cleaning Fee | Checkout (apartments) | €20–€150 per stay |
| Currency Conversion Fee | Payment screen | 2–4% of total |
| Damage Deposit | Card hold | €50–€500 held |
The Trafalgar St. James London (5★ Hilton Curio) reached €491 total on Booking.com for one night. The identical room on IMPT: €348 — nothing added at checkout.
| City | Tourist Tax |
|---|---|
| Paris, France | €0.65–€14.95 per person/night |
| Amsterdam, Netherlands | 12.5% of room rate per night |
| Rome, Italy | €3–€7 per person/night |
| Barcelona, Spain | €0.75–€3.50 per person/night |
| Venice, Italy | €1–€5 per person/night |
| Berlin, Germany | 5% of net rate per night |
| Dubai, UAE | 10% of room rate per night |
| London, UK | No city tax currently |
IMPT shows the complete price upfront. No city taxes added later. No facility fees at check-in. No service charges at checkout. Plus 5% of every booking plants trees and removes carbon.
Search Hotels — Real Prices →City taxes (€1–€10/person/night), facility fees, resort fees, service charges and cleaning fees not included in the initial search price — added at checkout, making the final bill 15–30% higher.
Yes — an €8 billion class action from 15,000 hotels and 130,000 consumers across Europe. Hidden and misleading pricing practices are among the core allegations.
IMPT. All taxes and fees included upfront. No surprise charges at checkout — ever. 92% of hotels cheaper than Booking.com.
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